What is United Bank Doing to Protect Me?

Account Monitoring
United Bank considers your account security of primary importance and offers multiple ways for you to monitor your accounts. Our options include online banking, mobile banking and 24-hour telephone banking. You can also set up email and text alerts for balance and transaction notifications. Find our smartphone app in the App Store or Google Play Store by searching "United Bank Atmore." For 24-hour account inquiries, you can call 800-861-8752. 
 
Instant Issue Debit Cards
If your cards are lost or need to be replaced, Instant Issue cards are available at our Atmore, Foley and Milton locations. Some fees may apply. 
 
Debit Card Limits
In most cases, United Bank debit cards are issued with a $500 daily spending limit and $300 ATM withdrawal limit. These limits are intended to safeguard your accounts from theft if someone were to access your cards. Increases to these limits can be considered by contacting your account officer. 
 
Fraud Monitoring
United Bank continually monitors spending patterns to identify transactions that may appear out of the ordinary. United Bank has Fraud Prevention measures to contact their cardholders when suspicious activity is suspected and we may do this via text/email/voice call. Be sure to keep your United Bank records updated with the most current contact information. If in doubt, you can always call United Bank's First Impressions Customer Service at 800-423-7026 for further assistance.
 
Email and Phishing
To combat phishing, please remember that United Bank will never ask for sensitive information from  you via email (ex. social security number, access ID, passcode or account number, or ATM/debit card number and PIN). Also, any email notification that you receive from united Bank will not contain a "Click Here" link. This will help you identify between a legitimate email from us and a phishing email from someone attempting to imitate the bank. 
 
Password Resets
United Bank is committed to keeping you safe online. That is why we ask you to update your online banking passwords at least every 180 days. 
 
Internal Technology 
Authentication ensures that you, the legitimate user, are communicating with us and not a fraudster who does not have authority to access your online accounts. 
 
SSL stands for "Secure Socket Layer." This technology allows users to establish sessions with secure Internet sites, meaning they have minimal risk of external violation. Once inside the Internet Banking site, our use of SSL technology keeps you and your account information safe. 
 
Encryption turns words and phrases into coded language. All of your online activities during an Internet banking session become a string of unrecognizable numbers before entering the Internet. We employ the strongest forms of cryptography that are commercially available for use over the Internet, so your account information will read as gibberish to everyone but you and our financial institution. 
 
High-end firewalls protect our computer systems interacting with the Internet against unauthorized access by outside individuals or networks. 
 
Automatic log off will automatically log you off after 10 minutes of inactivity during an Internet banking session. So if you forget to log off after your online session, we will do this for you to prevent anyone else from accessing your account. 

Return to top

Email Link Disclaimer

Notice: Because there is a risk that information transmitted via Internet email could fall into the wrong hands, United Bank suggests that confidential information, such as account numbers or social security numbers, not be transmitted via email. If this information must be stated, please contact United Bank by phone or at your nearest office. Thank you. If you "Continue", the link will open a new email message in your default email program.

Close |   Continue

×

External Link Disclaimer

United Bank has no control over information at any site hyperlinked to or from this Site. United Bank makes no representation concerning and is not responsible for the quality, content, nature, or reliability of any hyperlinked site and is providing this hyperlink to you only as a convenience. The inclusion of any hyperlink does not imply any endorsement, investigation, verification or monitoring by United Bank of any information in any hyperlinked site. In no event shall United Bank be responsible for your use of a hyperlinked site. If you "Continue", the link will attempt to open a new window. If it is unable to, the link will open in the current window.

Close |   Continue

×

Deluxe Corporation Link Disclaimer

As of July 1, 2015, United Bank is partnering with Deluxe Corporation for Personal & Business check orders. If this is the first time you have ordered checks since then, you need to contact your local branch or call 800.423.7026 to place your order. If you have ordered checks since July 1, 2015, please click continue to proceed.

If you choose to continue, you will be taken to Deluxe Corporation's website. The inclusion of this hyperlink does not imply any endorsement, investigation, verification or monitoring by United Bank of any information on this site. United Bank is not responsible for your use of the hyperlinked site.

Close |   Continue

×