What is United Bank Doing to Protect Me?
United Bank considers your account security of primary importance and offers multiple ways for you to monitor your accounts. Our options include online banking, mobile banking and 24-hour telephone banking. You can also set up email and text alerts for balance and transaction notifications. Find our smartphone app in the App Store or Google Play Store by searching "United Bank Atmore." For 24-hour account inquiries, you can call 800-861-8752.
Instant Issue Debit Cards
If your cards are lost or need to be replaced, Instant Issue cards are available at our Atmore, Foley and Milton locations. Some fees may apply.
Debit Card Limits
In most cases, United Bank debit cards are issued with a $500 daily spending limit and $300 ATM withdrawal limit. These limits are intended to safeguard your accounts from theft if someone were to access your cards. Increases to these limits can be considered by contacting your account officer.
United Bank continually monitors spending patterns to identify transactions that may appear out of the ordinary. United Bank has Fraud Prevention measures to contact their cardholders when suspicious activity is suspected and we may do this via text/email/voice call. Be sure to keep your United Bank records updated with the most current contact information. If in doubt, you can always call United Bank's First Impressions Customer Service at 800-423-7026 for further assistance.
Email and Phishing
To combat phishing, please remember that United Bank will never ask for sensitive information from you via email (ex. social security number, access ID, passcode or account number, or ATM/debit card number and PIN). Also, any email notification that you receive from united Bank will not contain a "Click Here" link. This will help you identify between a legitimate email from us and a phishing email from someone attempting to imitate the bank.
United Bank is committed to keeping you safe online. That is why we ask you to update your online banking passwords at least every 180 days.
Authentication ensures that you, the legitimate user, are communicating with us and not a fraudster who does not have authority to access your online accounts.
SSL stands for "Secure Socket Layer." This technology allows users to establish sessions with secure Internet sites, meaning they have minimal risk of external violation. Once inside the Internet Banking site, our use of SSL technology keeps you and your account information safe.
Encryption turns words and phrases into coded language. All of your online activities during an Internet banking session become a string of unrecognizable numbers before entering the Internet. We employ the strongest forms of cryptography that are commercially available for use over the Internet, so your account information will read as gibberish to everyone but you and our financial institution.
High-end firewalls protect our computer systems interacting with the Internet against unauthorized access by outside individuals or networks.
Automatic log off will automatically log you off after 10 minutes of inactivity during an Internet banking session. So if you forget to log off after your online session, we will do this for you to prevent anyone else from accessing your account.
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