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Chat Live with a Customer Service Specialist

Have questions about Bill Pay? Need assistance with Online Banking? Need advice on our products? Customer service is available to assist you. Simply select the Chat Live buttons below or throughout our website. Submit your name and Email address then click on Connect to chat securely with a United Bank representative. No Additional software is needed to chat.

*We are available Monday through Friday 8 A.M. to 5 P.M. CST. You may also phone us (800)423-7026 or send a secure message via Online Banking.

Click here to initiate a chat with customer service.

Do you need Interactive Technical Support?

Having problems logging into Online Banking? Having technical difficulties and need interactive hands-on assistance? We are available to help you.

We can now securely troubleshoot with you on your computer! To get started, download the easy software at the Click Here link below. This takes only a few minutes. Once complete, refresh your browser by closing it altogether and re-open your browser. Now when you are visiting our website, you will get a Chat button in the right hand corner of your tool bar. You can simply click on the button to securely chat with customer service representatives and receive interactive technical assistance.

** You only have to download this software once.

Click here to begin

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